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Our Story
Our story, which started in London in 2020 continues with the successful services we provide to many sectors and our experienced, dynamic team.
Our Team
Seda Alpkaya, CCXP
Founder
Founder, Voxal Consulting UK
Internationally Certified Customer Experience Professional (CCXP)
24 Years of Customer Experience Experience
Gökhan Kara, CCXP
Senior CX Advisor
Turkey's first internationally certified Customer Experience Professional (CCXP)
10+ years of customer experience management/consultancy in 3 different sectors
Our Approach
Voxal Consulting's approach comes from being a dynamic, flexible and adaptable company with different perspectives and different industry experiences, including automotive, telecommunications, banking, retail, and this DNA means the company has a keen eye for spotting emerging trends to stay at the forefront.
Us in Numbers
450+ Hours
Trainings in 2024
8
Keynotes Speech in 2024
UKCXA
TCXA
ICXA
HBR Business Summit
Istanbul Marketing Summit
CX Day 2024: ''From Insights to Action''
Events in 2024
15+
Workshops in 2024
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